I run into this with nearly every project I do, so I thought it’d be handy to have a quick little video tutorial up on the blog to refer people to, and to share with the world.
Here’s the scenario: Your web/elearning/interactive developer sends you a link to an updated version of your website/elearning course/interactive element. You launch said element in your browser and it looks just like it did before. What’s going on? Well, before you make the seemingly reasonable assumption that your developer didn’t really make the changes, you should understand a little something about internet browser’s and temporary internet files.
The reason this can cause problems is that when you visit a site often, your browser doesn’t always check to see if the files you have temporarily stored on your computer are the most current versions of those files, and instead displays the ones it had downloaded on a prior visit. So you may not be looking at the most current version of the website when you visit it. Crazy neh?
“So how do I fix this?” you ask.
There are several ways, but for those of you with Firefox as your browser, give the below steps a go (I’ll try to post how-tos for other browsers at a later date).
1. Go to your menu bar at the top of the window and click Tools > Clear Recent History (Or you can just Press CTRL+SHIFT+DELETE on your keyboard).
2. This popup will appear:
3. In the “Time range to clear:” drop-down menu, select “Today”.
4. Click “OK”. This will delete temporary internet files that have been stored on your computer so that the next time you visit a site you will
5. Your browser will slow for a few seconds while it completes this action.
6. Navigate to the page that wasn’t working for you, and you should now see the new content on it.
Hope that’s helpful.